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Privacy Policy, Terms & Conditions & Disclaimer
This page outlines the privacy practices, terms of use, and coaching disclosure that apply to all services provided by Anna Pinilla. By using this website or engaging in services, you agree to the terms below.
Privacy Policy
1.1 What We Collect
We collect information you provide directly, such as your name, email address, contact details, payment-related information, and any details you submit through forms, assessments, applications, email, or other communications.
We may also collect limited website usage data through analytics or similar tools.
1.2 How We Use Your Information
We use your information to provide services, communicate with you, schedule sessions, process payments, deliver programs or resources, improve the website and user experience, and comply with legal, tax, financial, or administrative obligations.
1.3 No Selling of Personal Information
Anna Pinilla does not sell, rent, or trade your personal information to third parties.
1.4 Third-Party Services
This website may use trusted third-party providers for scheduling, payments, email communication, analytics, course delivery, or other business operations. These providers may process your information according to their own privacy policies.
Anna Pinilla aims to work with reputable providers, but is not responsible for the privacy practices, security practices, or content of external websites or platforms.
1.5 Data Security
Reasonable technical and organizational safeguards are used to help protect your information. However, no method of online transmission or electronic storage is completely secure. By using this website, you acknowledge that you share information at your own discretion.
1.6 Email Communication
By submitting your email address, booking a call, downloading a resource, or enrolling in an offering, you may receive relevant communications from Anna Pinilla. You may unsubscribe from marketing emails at any time where an unsubscribe option is provided.
1.7 Your Choices
You may contact Anna Pinilla to request that your information be updated, corrected, or removed, subject to legal, financial, contractual, or administrative obligations that may require certain records to be retained.
Terms & Conditions
2.1 Acceptance of Terms
By accessing this website or engaging with any services, programs, events, courses, materials, or offerings provided by Anna Pinilla, you agree to these Terms & Conditions.
2.2 Intellectual Property
All content provided by Anna Pinilla, including but not limited to website copy, videos, PDFs, worksheets, recordings, session materials, frameworks, course materials, written resources, graphics, and other educational content, is the intellectual property of Anna Pinilla unless otherwise stated.
You may not copy, reproduce, distribute, share, sell, publish, modify, or use any materials for commercial or public purposes without prior written permission.
2.3 Use of Services
You agree to use this website and all offerings for lawful, personal, and appropriate purposes only.
Services, programs, courses, events, and related materials are intended for personal development, reflection, education, and self-awareness. You are responsible for your own decisions, actions, choices, and outcomes as a result of engaging with the work.
2.4 Payments
Full payment is required at the time of purchase unless a payment plan has been offered and agreed upon.
If you enroll in a payment plan, you agree to complete all scheduled payments. Failure to complete payment may result in suspension or removal from a course, program, session package, or service. Anna Pinilla reserves the right to seek collection of unpaid balances where appropriate.
If you need to update or change your payment information, please contact:
2.5 Cancellations and Rescheduling
Anna Pinilla reserves the right to reschedule or cancel live sessions, programs, courses, events, or calls due to unforeseen circumstances. In such cases, reasonable effort will be made to notify you promptly and reschedule when possible.
Client cancellation and rescheduling policies may vary by service, program, or agreement and will be communicated at the time of booking or enrollment where applicable.
2.6 No Guarantee of Results
Coaching and transformational work can support awareness, growth, and change. However, individual results vary.
Anna Pinilla does not guarantee any specific outcome, result, income level, health outcome, relationship outcome, emotional state, professional result, or life change. Your results depend on many factors, including your personal circumstances, willingness to engage with the work, consistency, choices, actions, and external conditions.
2.7 Website Content
The content on this website is provided for general informational, educational, and personal development purposes. It should not be considered professional medical, psychological, legal, financial, therapeutic, or professional advice.
2.8 Limitation of Liability
By using this website or engaging with Anna Pinilla services, you acknowledge that you are responsible for your own well-being, choices, actions, and results. To the fullest extent permitted by law, Anna Pinilla is not liable for any direct, indirect, incidental, consequential, or other damages arising from your use of the website, services, content, or materials.
Coaching Disclosure & Disclaimer
Anna Pinilla provides transformational coaching services for personal development, conscious leadership, mindset expansion, self-awareness, emotional growth, and spiritual development.
These services are not a substitute for licensed therapy, psychotherapy, psychological counseling, psychiatric care, medical treatment, diagnosis, or any form of licensed healthcare.
Anna Pinilla does not diagnose, treat, prescribe for, or claim to cure any physical, mental, emotional, or medical condition.
If you are experiencing a medical emergency, mental health crisis, suicidal thoughts, severe emotional distress, or require medical or mental health support, please contact a qualified healthcare professional, licensed mental health provider, crisis hotline, or your local emergency services immediately.
By engaging with Anna Pinilla’s work, you acknowledge that:
- You are responsible for your own well-being, choices, and decisions.
- Coaching is a collaborative personal development process, not medical or mental health treatment.
- Results vary from person to person.
- You will seek appropriate licensed professional support when needed.
Anna Pinilla’s work is designed to support awareness, clarity, personal growth, and conscious change. It is not intended to replace professional care from licensed medical, psychological, psychiatric, legal, financial, or therapeutic providers.
Contact
For questions about this Privacy Policy, Terms & Conditions, or Coaching Disclaimer, please contact:
Anna Pinilla
Email: info@clarity-healthgroup.com
Book a Clarity Call